FAQ's

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Frequently asked question

How can I make payments for the services provided by At The Core Home Health?

We offer various payment methods, including online payments, checks, and direct bank transfers, providing flexibility to meet your preferences and needs.

Our scheduling is tailored to your individual requirements. We work closely with you to create a personalized care plan and establish a schedule that aligns with your preferences and routines.

Our caregivers are carefully selected professionals with relevant training, certifications, and experience. They undergo thorough background checks and regular assessments to ensure they meet our high standards of care.

At The Core Home Health has comprehensive emergency protocols. Caregivers are trained to handle various situations, and our team is available 24/7 to provide support and guidance in case of unexpected events.

Yes, we understand the importance of building a trusting relationship. While we cannot guarantee the same caregiver every time, we make every effort to accommodate your preferences and ensure continuity of care.

We maintain open communication with clients and their families. Any necessary changes to the care plan or schedule can be discussed and adjusted based on evolving needs.

The safety and well-being of our clients are top priorities. We implement strict safety protocols, conduct regular assessments, and provide ongoing training to our caregivers to maintain a secure and supportive environment.

We recommend checking with your insurance provider or relevant government programs for coverage details. Our team can assist in providing necessary documentation for reimbursement when applicable.

Caregiver-client matching is based on various factors, including care needs, personality compatibility, and specific requirements outlined in the care plan. Our goal is to create a positive and harmonious relationship between caregivers and clients.